What is likely a limitation of the drag-and-drop feature in Braze?

Choosing that the drag-and-drop feature in Braze might not be suitable for complex campaign designs is accurate because such features are typically designed for ease of use and accessibility. While they offer a user-friendly interface for building campaigns, they may lack the depth and flexibility required for intricate workflows or advanced customizations. Complex campaign designs often involve nuanced logic, multiple conditional pathways, or detailed segmentation that might not be fully achievable through a simple drag-and-drop interface. Therefore, users might find themselves limited when trying to implement sophisticated strategies that demand a more robust approach.

In contrast, the other options suggest limitations that don't accurately reflect the capabilities of the drag-and-drop feature. For instance, it doesn't require substantial coding expertise as it is specifically tailored for users who may not have extensive technical backgrounds. Additionally, it allows for user customization, permitting some degree of personal adjustments to the campaigns. Lastly, while it may rely on manual operations for certain tasks, it does not imply that it is devoid of automation or advanced functionalities.